Frequently Asked Questions (FAQ)
1. What kind of products do you sell?
We offer premium, carefully crafted psychedelic-infused treats, including chocolates and other edible products, designed for safe and enjoyable use. All our products are made with high-quality ingredients and undergo strict quality control.
2. How much does shipping cost?
We offer two shipping options:
• Standard Shipping: €30 (3–5 business days)
• Express Shipping: €60 (1–2 business days)
All orders are shipped discreetly in secure packaging.
3. How long does it take to process an order?
Orders are typically processed within 1–2 business days. You will receive a confirmation email with tracking information once your package has been shipped.
4. Do you ship internationally?
Yes, we ship across the European Union. If you’re unsure whether we can ship to your location, feel free to contact us before placing an order.
5. Is shipping discreet?
Absolutely. All packages are shipped in plain, unmarked packaging to ensure your privacy and discretion.
6. What if my package doesn’t arrive?
While extremely rare, if your package does not arrive, we will reship your order at no additional cost. Please contact us within 14 days of the expected delivery date.
7. What is your refund policy?
We offer a 100% refund on the product cost, excluding the shipping fee, for any items that are damaged or incorrect. We do not accept returns for used or opened products.
8. Can I cancel my order?
Yes, orders can be canceled within 24 hours of purchase. After that, orders may already be in processing or shipping and cannot be canceled.
9. How can I contact customer support?
You can reach us at:
📧 Email: [Psychedelictreatseu@protonmail.com]
We typically respond within 24–48 hours during business days.
We offer premium, carefully crafted psychedelic-infused treats, including chocolates and other edible products, designed for safe and enjoyable use. All our products are made with high-quality ingredients and undergo strict quality control.
2. How much does shipping cost?
We offer two shipping options:
• Standard Shipping: €30 (3–5 business days)
• Express Shipping: €60 (1–2 business days)
All orders are shipped discreetly in secure packaging.
3. How long does it take to process an order?
Orders are typically processed within 1–2 business days. You will receive a confirmation email with tracking information once your package has been shipped.
4. Do you ship internationally?
Yes, we ship across the European Union. If you’re unsure whether we can ship to your location, feel free to contact us before placing an order.
5. Is shipping discreet?
Absolutely. All packages are shipped in plain, unmarked packaging to ensure your privacy and discretion.
6. What if my package doesn’t arrive?
While extremely rare, if your package does not arrive, we will reship your order at no additional cost. Please contact us within 14 days of the expected delivery date.
7. What is your refund policy?
We offer a 100% refund on the product cost, excluding the shipping fee, for any items that are damaged or incorrect. We do not accept returns for used or opened products.
8. Can I cancel my order?
Yes, orders can be canceled within 24 hours of purchase. After that, orders may already be in processing or shipping and cannot be canceled.
9. How can I contact customer support?
You can reach us at:
📧 Email: [Psychedelictreatseu@protonmail.com]
We typically respond within 24–48 hours during business days.