Last Updated: April 17, 2025
At Psychedelic Treats EU, we take your privacy and data security seriously. This Customer Data Protection Policy outlines how we collect, use, store, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Information We Collect
We only collect the information necessary to process your order and provide you with the best possible service. This includes:
• Personal details: name, shipping address, billing address, email address, phone number
• Order details: products purchased, order history
• Payment information: handled securely by our third-party payment processors (we do not store credit card or payment details)
• Technical data: IP address, browser type, and device data (used for analytics and security)
2. How We Use Your Information
Your data is used solely for the following purposes:
• To process and deliver your orders
• To send order confirmations and shipping updates
• To respond to your inquiries or customer support requests
• To improve our website and services
• To send optional promotional emails (only if you opt-in)
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Data Security
We implement strict technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. These include:
• SSL encryption on our website
• Secure third-party payment gateways
• Restricted internal access to customer information
• Regular system monitoring and updates
4. Your Rights Under GDPR
If you are located in the European Union, you have the following rights:
• Right to access – Request a copy of the personal data we hold about you.
• Right to rectification – Request correction of any inaccurate or incomplete data.
• Right to erasure – Ask us to delete your personal data.
• Right to restrict processing – Request limited use of your data under certain circumstances.
• Right to data portability – Request that your data be transferred to another organization.
• Right to object – Object to the processing of your personal data where applicable.
To exercise any of these rights, please contact us at [Psychedelictreatseu@protonmail.com].
5. Cookies
We use cookies to improve your browsing experience and analyze website performance. You can manage your cookie preferences through your browser settings.
6. Third-Party Services
We may use trusted third-party services (e.g., payment processors, analytics tools) to help us operate our website. These providers are bound by confidentiality agreements and comply with GDPR standards.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill your orders, comply with legal obligations, or resolve disputes. You may request deletion of your data at any time.
8. Changes to This Policy
We may update this policy from time to time to reflect changes in legal requirements or our practices. Any updates will be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have any questions about this policy or how your data is handled, please contact us:
📧 Email: [Psychedelictreatseu@protonmail.com]